أنواع البنوك الالكترونية ومحتوى الخدمات الموافقة لكل نمط منها

أنواع البنوك الالكترونية ومحتوى الخدمات الموافقة لكل نمط منها:

تسليم أو إيصال المعلومات:

Information delivery
Basic interactivity level	Intermediary level of interactivity	Advanced interactivity level
Electronic brochure	Intermediary level of interactivity	Use customizing resources
Promotional information	Report downloads	Some subscription option
Ways for contact the bank	Recruitment forms	Advertisement
Special offer announcements	Hot links to other sites	Discussion groups.

استخدام الويب من طرف البنوك لتحسين العلاقة مع العملاء:

Banks use the Web to improve relationship with customers
Basic interactivity level	Intermediary interactivity level	The advanced level of interactivity
e-mail and forms are the ways a client has to make suggestions and complains	advising tools (as calculators, for example)	More advanced technologies, such as videoconference,

الويب هو وسيلة للمعاملات الأكثر شيوعًا:

The Web is a vehicle for the most common transactions
Lowest level of interactivity	Intermediary interactivity level	Advanced level of interactivity
Opening accounts	A client can have access for information on accounts through balance and statement	Promoting the use of some e-cash as a way to develop transactions through the Web.
Requesting products and services.	Fund transfer
Card requests	Bill payments
Investment and credit applications	Client has to have some access to the bank database